Christopher Thomas

Chris joined Bristol Water in 2017 and established the new Business Improvement and Innovation department within the CEO directorate. His role is to push the Bristol Water forward, seeking to accelerate today’s adoption of tomorrow’s innovations.

He covers everything from operating model development and business change to innovation management, recently founding Bristol Water’s business incubator to support a range of startup businesses that bring solutions to challenge what’s possible in the Water industry.

Before joining Bristol Water, Chris spent over 7 years as a management consultant working across the utilities, energy and defense industries.
Day One - 14:30 – 15:10
KEYNOTE: A reality check on Innovation: using innovation to drive tangible business change .

  • Building new business capabilities through startup incubation
  • Steering but not stifling creativity
  • Minimising the business risk of innovation
"Delivering water from source to tap is a mammoth feat and over 500 Bristol Water employees make this happen!

Bristol Water supplies water to over 1.1 million people and businesses in an area of almost 2,400 square kilometres centres on Bristol. We take water from nearly 70 different sources which range from reservoirs, rivers, springs, wells and boreholes. Our largest reservoir is Chew Valley Lake which can hold 20,240 million litres of water.

We use some of the latest technology and sophisticated IT systems, to ensure our complex network (which includes 164 pumping stations and over 6,600 km's of pipe) runs smoothly 24 hours a day."

(Bristol Water)