January 19-20, 2021

January 19-20, 2021

Process Excellence & Business Transformation Conference 2021 brings together industry leaders, experts, VPs, and CxOs, to discuss the latest innovations in: Continuous Improvement, Intrapreneurship, Customer Centricity, Digitalization, Process Automation and many more

Participating Companies

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2021 Highlighted Discussion Topics:


Continuous Improvement


Process Automation

Key attendee titles include:

C-Level: CEOs, COOs, CTOs, General Directors | Chief Information Officers | Chief Technology Innovation Officers | Chief Innovation Officers | Chief Analytics Officers

Global Heads, Heads of, EVPs, SVPs, VPs of:

  • Business Excellence, Business Transformation
  • Innovation Excellence, Productivity
  • Operational Excellence, Lean, Six Sigma
  • Continuous Improvement, Strategy
  • Cultural Transformation, Change Management,
  • Lean Enterprise, Capability Excellence
  • Process Optimization & Process Management
  • Customer Experience

Key topics include the latest innovative trends from the following themes:

  • What can we learn from COVID-19?
  • Process & Operational Excellence in 2021
  • Intrapreneurship in an Organization
  • Change Management
  • Power of Coaching
  • Process Improvement
  • Revolution vs Evolution
  • Continuous Improvement
  • Digital Innovation
  • Cultural Transformation
  • Crisis Management


Luisella Giani

EMEA Head of Industry and Strategy Transformation
Oracle, Italy

Heymen Jansen

Group Vice President, Head of Advanced Process Analytics
ABB, Netherlands

Xavier Bronlet

Managing Partner
AccelerationLab Ltd, Switzerland

Laura Nuhaan

Microsoft Enterprise Services Western Europe Lead for Health, Public Sector & Telco
Microsoft, Netherlands

Sonia Aslam

Personal Life Coach
Edge of Reasons, United Kingdom

Riccardo Ottolenghi 

Industry Transformation Director EMEA
Oracle, United Kingdom

Brent Wong

Operations Expert
Former VW, Ford & GE, Germany

Alice de Casanove

Culture Evolution, Innovation Director
Airbus, United States

Tom Petzke

Head of Process Excellence & Continuous Improvement
Amadeus, Germany

Mike Irvine

Director & Managing Consultant
MIC, United Kingdom

Dr. Stefan Schaper

Schaper-Tech, Germany

Anish Hindocha

Jigsaw Change Consulting, United Kingdom


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What attendees say about our conferences

What attendees say about our conferences

"I think it was a good conference that covered different actual aspects of the industry. The mix of speakers covered a wide but connected range within banking, SME banking, regulatory aspects, digital, trends, and case studies. The atmosphere becomes very open from start and participants found it easy to interact in the breaks..."

Stefan Andresson, Strategic Leader, Business Banking, Nordea

"The technical content was topical, interesting and useful to all business types, and the networking extremely useful considering the broad range of attendees and speakers. A well-executed event that was worthwhile attending to further enhance our business needs."

George Paxton, Global Fraud Manager, AXA – Global Healthcare

"Again a great event from Event Frontiers, inspiring with a lot of wow-moments. Competent speakers with lot of practical experience from different kinds of industries."

Timo Heckel, Principal Consultant, AVURA GmbH

"Interesting conference, touched a variety of subjects, got away with actionable items so it was good value"

Stergios Zlatanos, Small Business Segment Senior Manager, Piraeus Bank

"I would like to congratulate you on the organization and selection of topics and speakers - they were very competent and interesting."

Liliya Laleva, R&D manager, Prestige-96